Data Protection & Privacy · 1x1x1x1
This Privacy Policy explains exactly what information we gather when you use the 1x1x1x1 platform, why we need it, and the steps we take to keep it secure. Reading this page will give you a clear picture of your rights as a Filipino player.
Full Policy
When you register an account, place a bet, or contact our support team on the 1x1x1x1 platform, we collect certain personal information to provide you with a safe and fully functional service. The categories below explain what we collect, the purpose behind each type of data, and how long we retain it.
When you register an account, we collect your full name, date of birth, mobile number, email address, and the payment details needed to process deposits and withdrawals in Philippine pesos. We also collect any correspondence you send to our support team, including chat transcripts, so that we can follow up on your queries and improve service quality. During the Know Your Customer (KYC) verification process required under applicable Philippine regulations, we may request a copy of a government-issued ID and a recent proof of address. All documents you submit are stored securely and accessed only by authorised personnel for verification purposes. You are not obliged to provide this information, but without it we are unable to open or maintain an account for you on the platform.
Each time you access the platform — whether through a desktop browser or the 1x1x1x1 mobile app — our servers automatically log your IP address, device type, operating system, browser version, and session timestamps. We also record which games you play, how long each session lasts, the value of bets placed, and the sequence of pages or screens you visit. This technical data helps us detect unusual account activity, prevent fraud, and fix technical issues before they affect the wider player base. We use aggregated, anonymised usage statistics to understand which sports markets and casino-style games are most popular among Filipinoplayers, so we can continue improving the platform experience. No individual player is ever identified in these aggregate reports.
The 1x1x1x1 platform uses cookies and similar browser storage technologies to keep you logged in between sessions, remember your language and display preferences, and measure how effectively our pages load on Philippine mobile networks. Essential cookies are required for the platform to function correctly and cannot be disabled. Optional analytics cookies help us understand navigation patterns so we can reduce friction in the registration and deposit flows. You can manage or withdraw consent for non-essential cookies at any time through your account settings or your browser's built-in privacy controls. Disabling optional cookies will not prevent you from using any core feature of the platform, including betting, gaming, and withdrawals.
We do not sell or rent your personal data to third parties. We share your information only where it is strictly necessary: with licensed payment processors such as GCash and Maya to execute deposits and withdrawals in Philippine pesos; with KYC and anti-fraud service providers who verify identity documents under contractual data-protection obligations; and with Philippine regulatory authorities when legally required to do so. Any third party that receives your data is bound by confidentiality agreements and is prohibited from using your information for purposes beyond those we specify. In the event that 1x1x1x1 undergoes a corporate restructuring or acquisition, your data may be transferred to a successor entity, and you will be notified in advance with the option to request deletion of your account.
All personal and financial data transmitted between your device and the 1x1x1x1 platform is protected using industry-standard TLS encryption. Sensitive information such as payment credentials and identity documents is stored in encrypted form on servers with restricted access, monitored around the clock for unauthorised intrusion attempts. Our internal teams undergo regular data-protection training, and access to personal data is granted only on a need-to-know basis. We conduct periodic security audits and vulnerability assessments to identify and patch weaknesses before they can be exploited. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities in accordance with applicable law and as promptly as the investigation allows.
Under applicable Philippine data protection law, you have the right to access a copy of the personal data we hold about you, to request corrections to any inaccurate information, and to ask for deletion of your data where we have no ongoing legal obligation to retain it. You also have the right to object to processing carried out for direct marketing purposes and to withdraw consent for any processing that relies solely on consent as its legal basis. To exercise any of these rights, contact our support team with your account details and a description of your request; we will respond within the timeframe required by law. We will never penalise you for exercising your data rights, and doing so will not affect your ability to continue using the platform.
We retain account registration data, transaction records, and identity verification documents for as long as your account remains active and for a minimum of five years after closure, in compliance with Philippine financial record-keeping requirements. Technical log data such as IP addresses and session records is retained for a shorter period, typically twelve months, unless it is required in connection with an ongoing fraud investigation or regulatory inquiry. Communications with our support team are retained for up to three years to support quality assurance and dispute resolution. When a retention period expires, data is deleted or irreversibly anonymised using secure destruction methods. You may request early deletion of specific data categories where no legal retention obligation applies.
We review and update this Privacy Policy periodically to reflect changes in the law, our data practices, or the services we offer to Filipino players. When material changes are made, we will post a notice on the platform and, where appropriate, notify registered members directly via their account contact details before the updated policy takes effect. The effective date at the top of this page will always reflect the most recent revision. Your continued use of the platform after a policy update constitutes your acceptance of the revised terms. If you disagree with any change, you are entitled to close your account and request deletion of your personal data as described above.
Quick Answers
Clear, plain-language answers to what Filipino players most often ask about data privacy on this platform.
Our support team is ready to help with any data-related query. You can also review our full platform rules on the Terms and Conditions page, or explore responsible gaming tools available to every Filipino player.